Info via Facebook:
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Dear collectors:
We are receiving numerous messages for updates on the status of the productions for the titles in preorder of the past months.
We know that the times have lengthened compared to expectations and despite the incessant work, the production at the moment is unable to dispose of the workload in accordance with the times announced at the time of pre-order.
This delay, which was accumulated on last year's titles, is having repercussions on the current calendar, often forcing postponements.
It's very hard to answer your legitimate questions about waiting times and new preorders with precise dates.
We can only guarantee that all titles will be made with the utmost attention to details and shipped as soon as possible.
Customer support is a fundamental aspect of the service that a company must guarantee, but it is currently consuming a lot of time for our team which is reduced in number.
For this reason we ask you to be patient and wait for our communications, your support will be repaid with the most beautiful premium editions available on the market and with new titles in the program such as Blade and Psycho!
Birds of Prey will be shipping soon and we plan to proceed quickly with Joker too.
We will need more time for The Goonies instead because we are finishing the work necessary to pre-release Monster Squad by the month of March.
Thank you all for your patient cooperation.
Carlo Bugli
We are receiving numerous messages for updates on the status of the productions for the titles in preorder of the past months.
We know that the times have lengthened compared to expectations and despite the incessant work, the production at the moment is unable to dispose of the workload in accordance with the times announced at the time of pre-order.
This delay, which was accumulated on last year's titles, is having repercussions on the current calendar, often forcing postponements.
It's very hard to answer your legitimate questions about waiting times and new preorders with precise dates.
We can only guarantee that all titles will be made with the utmost attention to details and shipped as soon as possible.
Customer support is a fundamental aspect of the service that a company must guarantee, but it is currently consuming a lot of time for our team which is reduced in number.
For this reason we ask you to be patient and wait for our communications, your support will be repaid with the most beautiful premium editions available on the market and with new titles in the program such as Blade and Psycho!
Birds of Prey will be shipping soon and we plan to proceed quickly with Joker too.
We will need more time for The Goonies instead because we are finishing the work necessary to pre-release Monster Squad by the month of March.
Thank you all for your patient cooperation.
Carlo Bugli
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